• The Galt Museum and Archives

    Expansion Project / 2002-2006

  • Discovery Hall

    Explore 10,000 years of history in our permanent and temporary exhibits.

  • Education Centre


    A new, dedicated classroom for our renowned education programs.

  • Visitor Services


    The Galt Museum Shop.
    Visitor and Membership Reception Desk.

  • Caring For Collections

    New collections space adds 100% more storage, conservation lab

  • Expanding Our Knowledge

    The Archives Research Facility

  • Outdoor Learning

    Irrigation in Southern Alberta and
    The Galt Nursing School Exploration Gardens

PROJECT GOALS AND IMPACT

Project Overview

CATEGORY

Strategic Planning and Organizational Development

CLIENT

City of Lethbridge

Connecting with people from previous generations - sharing their lives, dreams, disappointments and hopes - helps us understand ourselves, shapes and enriches our communities. The Sir Alexander Galt Museum was first opened in 1967 and expanded in 1984 to share these stories with the community and visitors.

In 2002, the Sir Alexander Galt Museum and Archives embarked on a bold new strategic direction to better tell these stories. Embracing and respecting its current facility - the historic Sir Alexander Galt Hospital - the Galt constructed a new contemporary addition that continues to elevate the profile and accessibility of the area’s cultural history and strengthen the museum’s role as a centre for community activity and learning to this day.

Rebranded as the Galt Museum and Archives, the expanded museum reopened on 6 May 2006. The expansion included:

  • the Discovery Hall, a 5,000-square-foot (460 m2) exhibit centre with the permanent exhibit Exploring Southwestern Alberta and frequently changing temporary exhibits;

  • a 2,700 square foot flexible community events space;

  • a 1,700 square foot museum store;

  • 3 new community meeting rooms. and

  • the 2,500-square-foot (230 m2) Galt Education Centre.

  • I successfully led the Galt Museum and Archives through a period of organizational change, achieving the following:

    Comprehensive Project Completion: Managed the Galt Expansion project from start to finish, overseeing interior furnishings, equipment, lighting, and security systems.

    Enhanced Community Relationships: Transformed community relations through a participatory museum approach, revitalized the volunteer program, and implemented inclusive policies.

    Inclusive Visitor Experience: Created an inclusive, story-centric visitor experience, encouraging visitors to share their perspectives.

    Indigenous Community Engagement: Partnered with neighboring Indigenous communities, installing a Kainai storytelling space and hiring a Kainai interpreter.

    Team Growth and Culture: Expanded the team from 5 to 11 members, fostering a collaborative culture focused on learning, excellence, empathy, and inclusiveness.

    Significant Budget Growth: Increased the museum’s budget from $228,000 to $1.2 million, with the museum shop generating $90,000 in the first year.

    Exemplary Collections Management: Enhanced collections management, the Alberta Museums Association award.

    Effective Operational Management: Managed museum operations for the first year, resolving all system and operational issues.

    • Development of the social museum model

    • Change management strategy, 2004-2007

    • Governance and operational policies and procedures manual (new, 2006)

    • Business plans for 2002-2005 and 2006-2008

    • Strategic plan, 2007 - 2011

    • Visitor experience master plan and visitor experience strategy for for 2002 - 2005, 2006 -2008

    • Curatorial oversight of the core exhibit from concept to fabrication, while providing oversight for a major collections move and rehousing project once it was moved back.

    • Capital campaign fund development strategy, including all grant and funding proposals.

    • Brand story development, temporary Galt brand plan (2004/06) and new Galt Museum brand strategy.

  • I was engaged as CEO/Executive Director to take the organization from the Decline stage of the non-profit life cycle though a Renewal stage and into the Growth stage with a major capital campaign and facility expansion while renewing the museum’s relationship with the community.

    In my capacity of CEO/Executive Director, I was responsible for leading the Galt Expansion Project up to the offical start of facility development. Then, as a City capital project, the project was co-managed between the City and the museum:

    • Project Manager, Facilities Development
      Reg Arshenko, Project Manager - Facilities
      City of Lethbridge

    • Project Manager, Museum Development:
      Ron Ulrich, CEO/Executive Director
      Galt Museum and Archives

    As co-project managers, were were supported by the City's Chief Finance Officer and a and the Museum, supported by a working advisory committee of city staff, museum staff and the chairs of the Galt Board and the Galt Capital Campaign..

    The role required delicate management of government and stakeholder relations, donors, contractors and staff.

  • Award in Collections Management for Operation Homecoming | Alberta Museums Association, 2007

    Change and Innovation Award | Lethbridge Chamber of Commerce, 2007

The Expansion

Journey            

2004 - 2006
Galt Museum capital campaign raises full $2.42 million goal.

The Galt Campaign cabinet held its first meeting in February 2004, tasked with raising $2.8 million (later revised to $2.42 million) over 2 years. Ron Ulrich and Anine Vonkeman were assigned to the Galt’s Development Team. KCI Canada was engaged to support the Galt’s development team and Campaign Cabinet.

2003
The Discovery Phase
(Phase I) of the Galt
expansion project is
approved.

In this phase, the Galt engaged two of its principle project contractors - Kasian Architects and KCI Canada (Calgary). Jane Ferreby, as lead architect, completed the Functional Building Study, in which the architect considers how the building can be laid out to maximize efficiencies in space, movement, and systems. Once the budget number was determined, a campaign feasibility study was completed by Kathy Greenwood with KCI Canada (Calgary office).

2004-2005
Design/build contract
awarded, construction
begins.

Embracing and respecting its current
|facility - the historic Sir Alexander Galt
Hospital - the Galt constructs a new contemporary addition that continues
to elevate the profile and accessibility
of the area’s cultural history and
strengthen the museum’s role as
a centre for community activity and
learning to this day.

2006
New branding for the Galt Museum unveiled.

Stories Unfolding was a brilliant tragline, suggesting that stories reveal more of themselves over time as they are explored.

2004 - 2006
Galt Museum awards exhibit contract to Robertson-Weir.

Two project teams are now working side-by-side on the project: Facility Management, led by Reg Arshenko, and Museum Development, led by Ron Ulrich

2004
Galt Museum meets criteria
for project approval in civic 2004 - 2006 capital budget.

The Galt reports to Council that it:

  • achieved / exceeded visitation and revenue targets for 2002 and 2003;

  • receive verbal funding assurance of funding from the higest level federally and provincially.

  • created a 3 year business plan for the expanded facility, approved as part of the city’s budget deliberations.

  • conducted a campaign feasibility study which confirmed that the Galt could be succesful in raising $2.8 (later $2.42) million in capital funding.

2004 - 2005
Galt Museum moves its operations.

Offices, archives move to Lethbridge Centre professional tower, the shop and exhibits to Park Place mall, and collections put in storage for 2004 and 2005.
The move into the new Galt begins early 2006.

1984 to 2002
The Galt Museum outgrows its 1984 expansion. A new, bold facility and program renewal strategy is created.

In 2002, the Sir Alexander Galt Museum and Archives embarked on a bold new strategic direction to better tell these stories through our collections, exhibits and programming.

By embracing and respecting its current facility - the historic Sir Alexander Galt Hospital - the Galt looks t o construct a new contemporary addition that would elevate the profile and accessibility of the area’s cultural history, commmunity activity and learning to this day.

2001 to 2003
Galt Museum under pressure to demonstrate need for new facility.

To get the Galt expansion project greenlit, the Museum achieve these two goals:

  • demonstrate the need for a new facility by increasing visitation from 18,000 in 2002 to 53,000 by 2004, and

  • grow its profile regionally and nationally in the culture and tourism sector. By undertaking projects such as the Ancestors exhibit and the Year of the Coal Miner, in which Lethbridge was named the 2004 Cultural Capital of the Year.

Award in Collections Management
for Operation Homecoming

Alberta Museums Association, 2007.

May 2006
Galt Museum and Archives rebrands and opens to the public on May 6 following 3 days of pre-opening events.

Rebranded as the Galt Museum and Archives, the expanded museum reopened on 6 May 2006. This expansion included: the Discovery Hall, a 5,000-square-foot (460 m2) exhibit centre with the permanent exhibit Exploring Southwestern Alberta and frequently changing temporary exhibits; a flexible events space; a larger museum store; and the 2,500-square-foot (230 m2)
Galt Education Centre.

1967 to 1984
The Galt Museum and
Archives becomes civic museum.

Connecting with people from previous generations - sharing their lives, dreams, disappointments and hopes - helps us understand ourselves, shapes and enriches our communities. The Sir Alexander Galt Museum was first opened in 1967 and expanded in 1984 to share these stories with the community and visitors

Galt Expansion Ribbon Cutting Ceremony | 6 May 2006
Pictured, front row, l to r: Ron Ulrich, CEO/Executive Director, Galt Museum; Bridget Pastoor, MLA, Lethbridge East; Tarlet, Mayor, City of Lethbridge, Hon. Joyce Fairbairn, Senator, Senate of Canada. Also present: Doug Mclaugin, Chair, Galt Museum

Dark As A Dungeon (2004) was the last exhibition to be hosted in the old Galt.

Kathy Greenwood
Senior VP - KCI Canada
Strategist -Galt Expansion Campaign

Jane Ferreby
Architect, Galt Expansion

Growing Our Legacy

Capital Campaign

  • By the numbers

    Once the functional study was completed, City Council was presented with an update on the project’s progress to date and received a confirmed project expense estimate totalling $8.9 million.

    The Galt had requested $2 million from each level of government towards the project:

    • $2 million - City of Lethbridge, leadership contribution.
      The City of Lethbridge contributed $3.12 million.

    • 2 million - Cultural Spaces program, Canadian Heritage.
      The Government of Canada contributed $1.9 million.

    • $2 million Alberta 2005 Centennial program, Government of Alberta
      The Government of Alberta contributed $1.3 million.

    City Council heard that the remaining $2.8 million (later revised to $2.42 million) would need to be raised from within the community, and that a feasibility study by KCI Canada indicated this would be possible in this marketplace.

  • The Challenge

    At first, the $2.8 million goal seemed daunting, if not insurmountable. We saw three significant challenges in successfully raising those funds:

    No Local Precedence: No capital campaign for a cultural facility had ever been attempted in southern Alberta before, making this a venture into uncharted waters.

    No Donor Base: The Galt had no established donor base from which to launch a capital campaign.

    No experience. The small staff team tasked with the campaign had no experience in leading a capital campaign of this size and complexity.

    Faced with these challenges, the Galt staff absorbed the information and then tapped into our networks to assess how other organizations globally had approached similar campaigns.

  • The Opportunity

    Leaders of in-house development teams from cultural institutions in Canada and abroad all said the same thing - use this as opportunity to bring in expertise and learn from the process.

    We followed this advice. It is the advise we ourselves give to every prospective client at Ulrich Consulting: understand your capacity limits and know when to bring in the necessary expertise.

    The Galt Museum engaged KCI Canada to initially conduct a campaign feasibility study. Once the project was greenlit, KCI was hired to help us develop a case for support and provide coaching and research support for the campaign team and fund development committee. KCI Canada, having previously led capital campaigns for the University of Lethbridge, assigned the same consultant to the Galt's campaign.

    > DOWNLOAD THE CASE FOR SUPPORT

  • The Outcome

    The Galt Capital Campaign feasibility study was presented to City Council in an in-camera meeting, giving Council members the opportunity to ask detailed questions of the KCI consultant, the Board chair, and the museum's CEO/Executive Director. Satisfied, Council formally approved us to present before them. After our formal presentation, Council greenlit the Galt Expansion Project.

    Once all government funding was confirmed, the campaign target was revised to $2.42 million.

    Our small staff development team, guided by our fund development consultants and supported by the Campaign Cabinet, successfully raised the full $2.42 million, enabling the Galt to complete the project on time and within budget.

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Fernie Heritage Strategy